Rubbermats.ae respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website. It also explains your rights and choices regarding your personal information. By using our website, you acknowledge the practices described in this policy.
Information We Collect
We may collect information that you provide when you contact us, request a quotation, place an order, or communicate with our team. We may also automatically collect certain technical information when you browse our website.
Important information we may collect includes:
- Name
- Phone number
- Email address
- Delivery or business address
- Order and enquiry details
- Product preferences and requirements
- Payment-related information, where applicable
- Browser and device information
- Pages visited and website usage information
- Cookies and similar tracking data
How We Use Your Information
We use the information we collect to provide and improve our products and services. Your information may be used to respond to enquiries, provide quotations, process orders, and arrange delivery or installation. We may also use it to communicate with you about your requests, products, or services. Additionally, information may be used to improve website performance, security, customer experience, and comply with applicable legal requirements.
How We Share Your Information
Rubbermats.ae does not sell or rent your personal information to third parties. We may share necessary information with trusted service providers who help us operate our website, process orders, provide customer support, or deliver our services. Information may also be shared with delivery, installation, payment, hosting, or technology partners when required. We only share information that is reasonably necessary for the relevant service or business purpose. We may also disclose information when required by law or to protect our legal rights and website security.
Third-Party Services
Rubbermats.ae may use third-party services to support website functionality, analytics, communication, payments, and marketing activities. These services may collect or process certain information according to their own privacy policies. Third-party providers may include website hosting, analytics, payment processing, communication, and advertising platforms. We recommend reviewing the privacy policies of these services to understand how they handle your information. We only use third-party services that are relevant to operating and improving our website and services.
Payment Information
Where online payments are available, payment transactions may be processed through secure third-party payment providers. Rubbermats.ae does not intend to store complete payment card details on its website unless specifically required for a legitimate business purpose. Payment providers may collect and process payment information according to their own privacy policies and security practices. Customers should review the relevant payment provider’s terms before completing a transaction. We take reasonable steps to ensure payment-related information is handled securely.
Data Security
Rubbermats.ae takes reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. We use appropriate technical and organizational safeguards to help protect information collected through our website. Access to personal information is limited to individuals and service providers who need it for legitimate business purposes. However, no website or online transmission can be guaranteed to be completely secure. If you believe your information has been compromised, please contact us promptly.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected. Information may be retained to process orders, respond to enquiries, provide customer support, maintain business records, or meet legal and regulatory requirements. The retention period may vary depending on the type and purpose of the information. When information is no longer required, we may securely delete or anonymize it. Where applicable, certain records may be retained for longer periods to meet legal or legitimate business obligations.
Your Privacy Rights
You may have certain rights regarding the personal information we hold about you. Depending on applicable laws, you may request access to, correction of, or deletion of your personal information. You may also request information about how your data is collected and used. Where applicable, you may withdraw your consent or object to certain uses of your information. To exercise your privacy rights, please contact Rubbermats.ae using the contact details provided below.
Cookie Preferences
Rubbermats.ae may use cookies and similar technologies to improve website functionality and understand how visitors use our website. Cookies may help us remember preferences, analyze website traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect some website features or functionality. By continuing to use our website, you acknowledge that cookies may be used as described in this Privacy Policy.
Children’s Privacy
Rubbermats.ae is intended for general audiences and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law. If a parent or guardian believes that a child has provided personal information to us, they may contact us. We will take reasonable steps to review and remove such information where appropriate. We encourage parents and guardians to supervise children’s online activities.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Rubbermats.ae through our official contact details.